Visit England’s Gold and Silver Awards celebrate accommodation establishments that outperform in their category, offering exceptional quality within their star rating. The awards help guests find special places where hosts go the extra mile, whatever the size, style or star rating of the accommodation. Visit England’s assessors make recommendations for Gold and Silver Awards based on their annual assessments. They’ll look at quality in all areas, especially housekeeping, service and hospitality, bedrooms, bathrooms and food (if provided). While star ratings are based on a combination of quality, range of facilities and level of service offered, Gold and Silver award are based solely on quality. Businesses must maintain the necessary scores for a Gold or Silver Award each year.

The 2019 Global Luxury Hotel & Spa Awards have been designed to recognise the companies, brands and individuals who are excelling in the ever-growing industry of luxury hospitality – those who go above and beyond to exemplify experiences clients are seeking when looking for their latest getaway. Our dedicated team of in-house researchers have handpicked each participant – ranging from the very best boutique hotels, to beautiful beach resorts and experts in tailor-made getaways. This proven approach ensures that we award on merit, and not popularity, and recognise the very best in the business.

ABOUT LUX Life: Spanning the highest net worth individuals from around the world, LUXlife readers are a distinct breed. They know what they like and are willing to pay for it. As such, we showcase the products, services, attractions and events that will appeal to them. Some of the world’s most internationally renowned brands, individuals and products are highlighted in our magazine so that our esteemed readers will find everything they need to truly live the life they deserve.

The Awards are based on responses from online voting, guest feedback, and Local Expert reports drawn from the hotels featured on our website and in our most recent Guides.

ABOUT CONDÉ NAST JOHANSENS: Condé Nast Johansens, from the publishers of Vogue, GQ, Tatler, Condé Nast Traveller and Vanity Fair, is the premier reference guide for independent travellers. Condé Nast Johansens remains the most comprehensive illustrated reference to independently owned hotels inspected annually. With dedicated and highly trained Local Experts, almost 10 times as many properties have been assessed as appear online or in the Guides in order to narrow the final selection down to the best selection of accommodation for independent travellers. With a readership of 5.8 million, the Guides' distribution now totals 27,000 worldwide.

The awards recognise accommodation providers across England who provide outstanding customer service for their customers.

Visit England Director Andrew Stokes said: “The ROSE Awards highlights those businesses who go above and beyond for their customers, providing the highest levels of customer service and ensuring repeat business, driving visitor growth and boosting local economies”.

The Awards are based on 3 months of research from the judges. Waternook Lakeside Accommodation demonstrated excellence and commitment to the hospitality and leisure industry

ABOUT LUX Life: Spanning the highest net worth individuals from around the world, LUXlife readers are a distinct breed. They know what they like and are willing to pay for it. As such, we showcase the products, services, attractions and events that will appeal to them. Some of the world’s most internationally renowned brands, individuals and products are highlighted in our magazine so that our esteemed readers will find everything they need to truly live the life they deserve.

The CHS Awards provide hotels and venues with a unique opportunity to showcase their facilities - allowing even the smallest independent venue to be recognised for an aspect, service or feature of their property or service. The Awards are judged by an independent panel of over 50 event professionals from leading agencies throughout the UK.