Concierge Services

To complement your stay, we can provide details of third-party suppliers that can offer you an array of perfectly curated services and itineraries that range from private chefs, to beauty treatments, helicopter tours, close-protection security teams and private jets. Please note we do not accept liability for the activities of any third-party supplier [this being a matter between you and the supplier] and written consent is required by us before a guest engages with any third-party suppliers on the estate. Please see our Terms and Conditions for further information.

Arrive by Helicopter

Arrive by Helicopter

Experience the magnificence of The Lake District like never before! Enjoy the thrill of a lifetime by soaring over Ullswater and The Lake District National Park in a Gyrocopter, plane or helicopter. Whether you want to experience the exhilaration of being in control, or you prefer the instructor to fly, leaving you free to appreciate the mountain views and take some photographs – it’s entirely up to you. Why not tailor an experience to suit you so whether there's a specific lake you wish to fly over, a special mountain, perhaps a trip over to Hadrian's Wall or if you would like to soar above Martindale valley to witness England's last surviving wild herd of Red Deer - their bloodline dates back to William the Conqueror. External service providers can also arrange for private helicopter collections from a UK based airport so you can arrive in style, comfort and the quickest time possible.

Please note landing fees apply and a full risk assessment must be carried out by the provider. Flights will be weather-dependent.

Please contact us to discuss your personal needs.

Private Jets

Guests arriving from overseas, or from other parts of the UK, have access to the true VVIP experience. Enhance privacy and travel in ultimate luxury on your schedule.

Please contact us to discuss your personal needs.

Private Jets
4X4 Off-Road Driving

4X4 Off-Road Driving

Off Road Driving is definitely one of the most popular activities. Lumps, bumps and camel humps. Controlled acceleration and axel articulation. The service providers will bring you the best 4x4 experience by far! Get behind the wheel of a Land Rover Defender and take on your very own, professionally built and consistently maintained natural off road driving course, the only one of its kind in the Lake District with stunning views of the lakes and mountains.

Please contact us to discuss your personal needs.

Private Fishing & Lessons

With over half a mile of Ullswater lake frontage and your own private boathouse and jetty you are in the perfect spot to go fly fishing or line fishing and take in the wonders of Ullswater. Ullswater is thought by many to be the most beautiful of all the lakes in the northern Lake District, a serpentine body of water snaking a seven mile course under the lea of magnificent fells, woodland and mountain.

Whether you are a seasoned pro or fancy a few lessons we can put you in touch with a list a providers. Should you even wish to head out into the middle of Ullswater and fish by boat this is something that can be arranged and if you require outdoor and fishing gear John Norris in Penrith is well worth a visit. 

This beautiful lake is the second largest lake in Cumbria at more than seven miles long and just over half a mile wide. Ullswater holds Salmon, Brown Trout, Perch, and perhaps an odd Pike. The average size of the Brown Trout is approximately 10-14 inches [26-26cm], but there are larger specimens. Ullswater's mysterious waters are also home to the very rare Arctic Char and Schelly, an endangered and protected whitefish relic from the last Ice Age.

The Fishing Season

Mid-March to the end of June is normally the peak fishing period on Ullswater. A light ripple and cloudy skies are the perfect combination for a good day's fishing. If the conditions are not suitable on the arranged day, there are plenty of rivers in the area, so the day need not be wasted. Mayflies normally start to hatch in earnest by mid-May and the trout are soon on them. Suitable mayfly imitations can offer some great sport during this period. Daytime sport during the warmer months of July and August can be slow. Given the correct conditions, Ullswater normally comes good again in September and the lake can offer sport to the end of the season on September 30th.

Please contact us to discuss your personal needs.

Private Fishing Lessons
Stand Up Paddleboarding (SUP)

Stand Up Paddleboarding (SUP)

Stand Up Paddleboarding is one of the fastest growing watersports - its simplicity is why its grown so fast, a board and a paddle is all you need. This is a fun and exciting way to see Ullswater and the surrounding mountains with the added benefit of a full-body workout. And, since you stand at full height on your board, it gives you a unique vantage point for viewing what's down under the water and out on the horizon.

Please contact us to discuss your personal needs.

Canoe & Kayak Tours

Join an external provider for a fun and leisurely canoeing experience where they’ll teach you the basic canoeing and paddling techniques, journey into the quiet bays around the lake shores and visit some of the famous islands on the lake. You’ll spot some of our local wildlife, maybe play some canoe games whilst enjoying the natural peaceful environment over a warm drink and a flapjack.

Please contact us to discuss your personal needs.

Canoeing
Introduction to Bushcraft

Introduction to Bushcraft

Venture into the woodland with your friends and family learn the skills you need to survive a night in the Lake District without the deluxe comfort of home. Activities may include fire lighting, shelter building, coracle build, whittling, basic camp fire cooking and of course toasting marshmallows.

Please contact us to discuss your personal needs.

RIB Rides

Join an external provider on-board their BRIG Navigator 610! The craft can be used for a thrilling ride, a scenic lake tour, a team treasure hunt and perhaps even for the special engagement on a Sun Set Safari. One of the most tranquil times on the water is when the sun is just heading below the mountains and the reflections shimmer across the lake. Come aboard your own chartered boat as you cruise Ullswater’s breath-taking scenery and then drop anchor as you watch the sun set from this unique point. Once you have taken all of this in your Skipper will moor up where you can enjoy a glass of Prosecco, a bottle of beer or a glass of wine to really top off your evening.

Please contact us to discuss your personal needs.

RIB Rides
Golf

Golf

A Cumbrian golf course situated in a splendid location between the world renowned Lake District and the delightful Eden Valley. The Lakeland fells provide a magnificent backdrop to this par 69 (Mens) par 72 (Ladies) golf course formed in 1890. Located adjacent to the historic market town of Penrith, once the home of King Richard III, this lovely course offers a worthy challenge to any golfer. It also affords the welcome bonus of some of the finest views of the Lake District, including iconic mountains such as Blencathra and Helvellyn,   Penrith is at the crossroads of Cumbria and is an ideal location for a golfing holiday, offering plenty of good quality accommodation, close proximity to other courses and a wide range of diverse and exciting leisure activities. Easily reached from the M6, junctions 40 or 41, Penrith Golf Club is also the perfect additional venue for any golfing trip to and from Scotland.

Please contact us to discuss your personal needs.

Shooting & Archery

Why not embark on local shoots and Red Deer Stalking in the heart of The Lake District National Park [season dependent]. We can also connect guests to local clay shooting venues which can include coaching for novices. All shoots are bespoke to your preferences.

Alternatively why not channel your inner Robin Hood and learn the ancient skill of archery. Instruction is given by qualified instructors that will enable you to get the most from this ancient art of toxophily. Competitive, yet relaxing archery can be enjoyed regardless of the Lakeland weather.

Please contact us to discuss your personal needs.

Shooting
Private Guided Walking

Private Guided Walking

For those who like getting up high, there are some of the best mountains and fells on your doorstep, the most famous being Helvellyn and the precipitous Striding Edge. A gentler walk is Aira Force, probably the most famous of the Lake District waterfalls. The main force falls some 70ft below a stone footbridge - so don't forget your camera. So whether you want to start your own Swallows and Amazons adventure or walk in Wordswoth’s footsteps you are in the perfect place. 

Why not arrange for a fully qualified private guide that can tailor a walk to your needs and experience.

Please contact us to discuss your personal needs.

Charter a Steamer

Ullswater ’Steamers’ have been sailing on England’s most beautiful lake [Ullswater] since 1859 and operate one of the largest heritage vessel fleets in the world. All of their vessels have a wide range of excellent facilities including fully licensed bars with outside decking and indoor saloons.

Ullswater is the perfect setting for a private charter, whether it is to create everlasting memories on your wedding day, celebrate a birthday or anniversary or host a corporate event. Set sail and enjoy the breath taking views all around you, dance the evening away onboard and capture unique wedding photos with a beautiful backdrop.

Please contact us to discuss your personal needs.

Charter a Steamer
Pony Trekking

Pony Trekking

Experience The Lake District from horse back and enjoy panoramic views from Barton Fell overlooking Ullswater. No road work is involved with this experience and it is suitable for complete beginners (5 years upwards) with lead reins available for children. This centre is approved by the Association of British Riding Schools.

Please contact us to discuss your personal needs.

Go Karting

Why not embark on an adrenaline filled karting experience? This is The Lake District's only indoor Rally Cross circuit. These latest Honda powered karts allow you to put your foot down hard to the floor and test your driving ability to the full! As you get faster the earth track gets slippier and if that’s not for you just take your time.

Please contact us to discuss your personal needs.

Go Karting
Paintballing

Paintballing

Picture yourself behind enemy lines in the heart of the jungle. With stealth and speed, you advance over hazardous territory towards your target. Paintballing needs wits, courage, careful planning and dedicated teamwork. So let the battle begin! Paintballing is particularly popular with groups of friends and corporate events. All safety equipment is provided and you will be briefed and trained by paintball supervisors before battle commences.

Please contact us to discuss your personal needs.

Personal Training at Waternook

Do you need help reaching your fitness goals? At Waternook you are in the perfect location to turn the outdoor environment into your own personal gym. Our PT service partner is an award winning trainer and will visit you here on site. You may be asking, what are the benefits to a personal trainer? Here is a low down:

Teaching you the correct form

A personal trainer will be able to teach and guide you on how to perform exercises correctly and safely. If you’re new to the gym, or new to lifting weights, learning how to perform exercises can be particularly beneficial. Having good technique is an important foundation everyone should build to avoid risk of injury, recruit the targeted muscles properly, and to maximise your progress, with or without your trainer.

Please contact us to discuss your personal needs.

Personal Training at Waternook
Private Butler

Your own Private Butler

At Waternook a butler makes the perfect addition to your luxury stay. A butler instinctively knows what to do and how to act in every situation. Invisible but always available; they know who to meet and greet and when to disappear. Never flustered, they can help you as the host of your social event. They take care of the detail, leaving you free to socialise.

Please contact us to discuss your personal needs.

Wellness & Cosmetic

Icon Beauty has been established since 2005. Owner Marie has a passion for all aspects of beauty and prides herself on the continued growth of the brand. All the team attend regular training courses to keep up to date with the latest beauty trends and we are proud to have such a high standard of professional holistic/beauty therapists that work along side Marie at Icon:

"We are very proud and excited to be working within the multi award winning Waternook Lakeside Accommodation. It is our promise that the unique experience you have during your time on the estate will only be enhanced by enjoying one of our treatments in the comfort of your own room".

To enquire or make a booking please contact the owner Marie on 07733 320701. Bookings with Icon Beauty in the Lakes are made independently by guests.

Wellness & Cosmetic
Private Chef

A Private Chef for a Special Occasion or Full Service

Why go to a restaurant, when a private chef can come to you? Whether you are seeking an intimate fine dining dinner party, a sensational soiree, or a full service breakfast, lunch and dinner why not arrange for an experienced and talented private chef and his team to deliver you an unforgettable gourmet experience in a lake view setting. Whatever the occasion, be it an anniversary celebration, clients or you just don't fancy cooking Chef and his team pay attention to every detail to make sure your event runs smoothly and you and your guests have a wonderful time in this breath-taking setting. Chef services are arranged through external service providers who deliver the very highest standards of cuisine and service.

Add to that the full complement of waiting staff
A successful party shouldn’t be short of the complete set of staff. Why not arrange for trained waiting on staff, flair bar tenders, and if you really seek that ultimate experience, your personal Butler can be at hand. Start your food journey with us.

Please contact us to discuss your personal needs.

Chauffeur Service

With an emphasis on quality, reliability and class. Why not make chauffeur arrangements to suit your personal requirements so whether it’s to arrange pickup from the local train station [Penrith] or airport [Manchester] or a private chauffer for the week please do let us know. Going one step further why not create a bespoke chauffeur driven sight-seeing tour around The Lake District so you don't have to do the driving or the research, you can just relax in luxury and take in the sights. Why not also make arrangements for arrival by helicopter? 

Please contact us to discuss your personal needs.

Chauffeur Service
Hampers

Hampers

The perfect addition to your stay at Waternook.

Enjoy a luxury hamper with a wide selection of locally sourced, seasonal produce to suit discerning tastes. Please let us know your specific requirements in advance of your visit. If you would like to indulge a little further why not arrange for a private chef to prepare that special meal or even breakfast, lunch and dinner if you prefer. 

Please contact us to discuss your personal needs.

Chef's Pre-prepared Gourmet Meals

Whether it’s because you’re arriving late or just don’t fancy cooking, our supplier "Dine Delivered" can provide an array of gourmet meals that are chef prepared and delivered to your door.  Contact Dine Delivered directly to start your journey or feel free to contact us to discuss your needs.

Please contact us to discuss your personal needs.

Gifts

Gifts

  • Luxury Bathrobes: £40 each
  • Helicopter Tour: Contact us for details
  • Spa Treatments: A range of wellness and cosmetic treatments
  • Luxury Chocolates: Luxury locally handmade chocolates £25
  • Flowers: “Flowers send the perfect message”. Bouquets from £60
  • Gift Certificates: £150 / £250 / £500 / £1,000
  • Cooking Masterclass: Contact us for details
  • Photography Masterclass: Contact us for details
  • Speed Boat Experience: Hop aboard a BRIG Navigator 610 for a thrilling ride, water taxi, scenic lake tour, a fishing trip, or photography excursion.

Good Housekeeping

Time is a treasured resource that most people just do not seem to have enough of these days. Let Waternook take care of the day to day necessities. We can arrange daily or mid-week cleaning through our housekeeping contractor, or you can arrange for the service and care of a private butler, chef, or other staff during your stay with us.

Please contact us to discuss your personal cleaning and Butler needs.

Good Housekeeping
Private Flying Lessons

Private Flying Experiences

Experience the magnificence of The Lake District like never before! Enjoy the thrill of a lifetime by soaring over Ullswater and The Lake District National Park in a Gyrocopter, plane or helicopter. Whether you want to experience the exhilaration of being in control, or you prefer the instructor to fly, leaving you free to appreciate the mountain views and take some photographs – it’s entirely up to you. Why not tailor an experience to suit you so whether there's a specific lake you wish to fly over, a special mountain, perhaps a trip over to Hadrian's Wall or if you would like to soar above Martindale valley to witness England's last surviving wild herd of Red Deer - their bloodline dates back to William the Conqueror. External service providers can also arrange for private helicopter collections from a UK based airport so you can arrive in style, comfort and the quickest time possible.

Please note flights and lessons are weather-dependent.

Please contact us to discuss your personal needs.

Sailing School

"It is not that life ashore is distasteful to me. But life at sea is better” - Sir Frances Drake c.1540-1596, Vice Admiral of the Elizabethan Navy.

Legend accounts there was once an old Naval Captain who resided at Waternook. His name, Sir Alexander Arthur Walker Bart, his grave can be seen up at St. Peter’s church laden by a large anchor.

With over half a mile of lake frontage, boathouse and private jetty Waternook offers its guests the perfect location for both the hardened experienced sailor and those just starting their voyage of discovery. The Ullswater Yacht Club (a Royal Yachting Association champion club) can offer an introduction to sailing and RYA training for those wishing to improve their skills for pleasure or for racing. Visit their Sailing School website here.

Alternatively, have you considered chartering an Ullswater 'Steamer' for that special occasion or why not partake in a RIB Ride experience out on the water?

Please contact us to discuss your personal needs.

Sailing School
Close Protection Security

Close Protection Security

Working with the most professional Close Protection Officers chosen for their ability to deliver the highest standards in security with outstanding professional etiquette. A service designed to ensure that you, and those around you, can feel both secure and at ease. Please contact us to have a discreet conversation.

Wild Swimming & Endless Swimming

You have direct access to lake Ullswater from Waternook’s private estate so why not embark on a wild swimming adventure. Fear not for you are in good hands as Ullswater Swim Place was founded by Colin Hill, a local open-water swimmer, who’s in the International Marathon Swimming Hall of Fame and is an English Channel soloist. For those who are keen to improve their technique Colin also offers ‘endless pool video coaching’ on his site near Pooley Bridge. Fitted with underwater and overhead cameras, and an underwater mirror with TV monitor you get instant feedback while you are in the pool, replaying your stroke from different angles from above and below the water. This your chance to review your stroke like never before along with expert coaches Colin & Salka who will give you feedback and look at ways to make your stroke more efficient. 

Wild Swimming
Exclusive Experiences

Exclusive Experiences

  • Helicopters
    Arrange for fast and luxurious charters and tours that are curated to suit your personal needs
  • Outdoor Pursuits
    For those with a love for the great outdoors why not arrange for bespoke mountain treks and fishing excursions
  • Bespoke Experiences 
    Please get in touch if you would like help creating a bespoke experience and we can offer details of third-party suppliers who may be able to help

Please contact us to discuss your personal needs.